Terms & Condition
Please read the terms & conditions carefully before using or purchasing any product from Aerisluxproducts. Your access to and use of the service is conditioned on the acceptance of these terms. If you don’t accept any part of our policy partly/fully then you may not be able to use our services.
Aerisluxproducts.com is not a fully e-commerce website, we collect your Name and phone number so that we can contact you through call or whatsapp message and help you with our product information. If you are not 100% sure about the product quality or design, we may ask you to come to our experience center and see the product and then decide. If you want an Emi option for buying the product, then we can offer you easy installment through Razorpay payment gateway. Easy Emi option is only available for credit card. We may ask your delivery address for the delivery of the product.
By subscribing to our newsletter, you agree that we may send you promotional emails regarding discounted offers. You can unsubscribe to our newsletter at the bottom of the email that you may have received or you can email us to unsubscribe .
Aerisluxproducts reserves the right, at our sole discretion, to change or replace these terms & conditions at any time. Please check back the terms & conditions of Aerisluxproducts before making any purchase from the company. If you have any question or concern regarding these terms then please contact us.- Refund & Return Policy.
Aerisluxproducts materials Return policy is very easy and simple, we accept return if it is requested within 7 days from the receipt of the product. Please note return is only acceptable under following circumstances: Damage or Dead-on arrival, manufacturing defect or a different item which has not been order. The 7 days’ time start from the delivery date of the product, as we get the delivery date confirmation from our logistic partner.
We know returning a product is never a happy feeling for any buyer, so that’s why we design this return policy in such a way that the customer doesn’t have to take any hassle. Aerisluxproducts will pick up your product from your doorstep, however in an unlikely event where our pickup facility is not available in your location, we may request you to send the product through a local courier and the charges will be bear by Aerisluxproducts.
Customized orders once placed cannot be cancelled or returned. Once we pick up the product from the customer’s doorstep then within 48 hours the refund will be processed. Refund will be process, depending upon the payment method you used, usually refunds get credited within 2-3 days. In some cases, refunds may take 6-8 workings to get credit in your desire account.
